Privacy Policy

Name: Power Wash of Austin
Telephone: 1-512-213-6978

Fervy International, LLC d/b/a Power Wash of Austin ("Power Wash of Austin," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, communicate, disclose, retain, and protect personal information when you visit our website, request information or services, communicate with us, become a customer, or otherwise interact with Power Wash of Austin.

Last Updated: August 18, 2026

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone or mobile phone number
Service or property address
Billing and payment-related information
Information about your property or requested services
Appointment and scheduling information
Photos, messages, estimates, service records, and other information related to services we provide
Information submitted through website forms, quote requests, contact forms, telephone calls, email, SMS/text messages, or other communications

We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, referring pages, pages visited, approximate location derived from IP address, cookies, pixels, and similar usage information.

How We Use Personal Information

We may use personal information for purposes including:

Responding to inquiries and quote requests
Providing, scheduling, managing, and completing services
Communicating regarding appointments, estimates, invoices, payments, service updates, and customer support
Sending service-related notifications and reminders
Sending SMS/text messages when you have provided appropriate consent
Processing payments and maintaining transaction records
Maintaining customer and service records
Improving our website, services, customer experience, marketing, and business operations
Measuring advertising and marketing performance
Performing lead-source and revenue attribution
Prioritizing inquiries and sales follow-up
Preventing fraud, abuse, security incidents, or unlawful activity
Complying with applicable legal, regulatory, tax, accounting, or reporting requirements
Protecting our rights, property, customers, employees, and business

IntentGrid, Data Enrichment, Analytics, and Marketing Technology

Power Wash of Austin uses technology platforms and service providers to help us manage customer relationships, understand customer and prospective-customer needs, measure marketing effectiveness, improve our services, and operate our business. These technologies may include IntentGrid, customer relationship management ("CRM") systems, advertising and analytics platforms, communications systems, scheduling systems, and related business technologies.

Power Wash of Austin may maintain a dedicated account or workspace within IntentGrid through which information relating to Power Wash of Austin customers, prospective customers, website visitors, leads, and business activities may be processed on our behalf.

Information Processed Through IntentGrid

Depending on how you interact with us and the information available to us, information processed through IntentGrid may include:

Name and contact information
Email address
Telephone number
Property or service address
Information submitted through forms, quote requests, calls, emails, or other communications
Website visits, page activity, referral sources, advertising interactions, and other digital engagement information
Customer relationship management and lead information
Appointment, estimate, service, job, transaction, and customer-history information
Marketing source, campaign, attribution, and engagement information
Property, geographic, household, or business information relevant to services we offer
Information obtained from public records, commercially available sources, or third-party data providers
Consumer interest, engagement, or intent information obtained from lawful data sources
Identifiers used to match, deduplicate, or associate records relating to the same person, household, property, or customer relationship
Scores, classifications, segments, predictions, recommendations, or other information derived from the information described above

How We Use IntentGrid

We may use IntentGrid and related technologies to:

Identify and manage prospective customers and customer relationships
Match and reconcile information from different sources
Identify duplicate or related customer and lead records
Understand interest in services offered by Power Wash of Austin
Prioritize inquiries and sales follow-up
Score, classify, or segment leads and customers
Personalize communications and service recommendations
Analyze website and marketing activity
Measure advertising, lead-source, campaign, and revenue attribution
Understand which marketing activities result in inquiries, estimates, jobs, and revenue
Create and manage audiences for advertising or marketing where permitted by applicable law
Coordinate information between authorized business systems, including CRM and communications platforms
Automate appropriate business workflows and follow-up activities
Provide AI-assisted analysis, recommendations, summaries, or workflow assistance
Improve customer service and business operations
Detect inaccurate, duplicate, fraudulent, or suspicious records or activity
Analyze business performance and improve our services

Information Obtained From Other Sources

Not all information we maintain about a prospective customer or customer is necessarily provided directly by that individual. We may receive information from advertising platforms, analytics providers, public records, commercially available data sources, data providers, referral sources, service providers, and other lawful sources.

We may combine this information with information that you provide directly to us or information generated through your interactions with Power Wash of Austin.

The fact that we possess a telephone number or other contact information obtained from a third-party, public, commercial, or enrichment source does not by itself constitute consent to receive marketing SMS messages. Where consent is required for SMS or other communications, we will obtain the applicable consent separately.

IntentGrid as a Service Provider

IntentGrid processes information for Power Wash of Austin to support our business operations. Information contained within the Power Wash of Austin account or workspace is intended to be used for authorized Power Wash of Austin business purposes and is not intended to be made available to unrelated IntentGrid customers for their independent marketing purposes.

IntentGrid and other technology providers may process information as necessary to host, secure, analyze, organize, transmit, synchronize, support, or otherwise provide services to Power Wash of Austin.

Where aggregated or de-identified information is used for analytics, system performance, security, product improvement, or similar purposes, reasonable measures should be used to prevent that information from being associated with an identifiable individual.

Advertising and Audience Activities

We may use certain information to understand advertising performance, develop marketing audiences, measure campaigns, perform attribution, or deliver advertising relevant to our services where permitted by applicable law.

Mobile phone numbers collected by Power Wash of Austin and SMS opt-in information or consent are excluded from disclosure to third parties or affiliates for their own marketing or promotional purposes.

SMS consent obtained by Power Wash of Austin applies to Power Wash of Austin and does not constitute consent to receive marketing communications from IntentGrid, other IntentGrid customers, affiliates, or unrelated third parties.

Automated Analysis and Lead Scoring

We may use automated systems, analytics, artificial intelligence, rules, or scoring models to analyze information and assist with activities such as lead prioritization, customer segmentation, marketing attribution, service recommendations, follow-up, and business operations.

These systems may generate predictions, classifications, scores, recommendations, or other derived information. Such information may be based on incomplete, estimated, inferred, or third-party information and may not always be accurate.

We use these technologies to assist our business operations and not to make decisions regarding employment, credit, housing, insurance, healthcare, education, or other decisions that produce legal or similarly significant effects concerning an individual.

SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive SMS or text messages from Power Wash of Austin, we may use your number to communicate with you regarding your inquiry, quote, appointment, service, account, customer support, promotions, or other communications for which you have provided consent.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for their marketing or promotional purposes.

We may use service providers that help us operate our communications systems, such as telecommunications providers, SMS messaging platforms, customer relationship management systems, scheduling systems, hosting providers, IntentGrid, and other technology providers. These providers may process information solely as necessary to provide services to us and are not authorized by us to use your SMS opt-in information for their own marketing or promotional purposes.

SMS Messaging Terms

By opting in to receive SMS/text messages from Power Wash of Austin, you consent to receive text messages from Fervy International, LLC d/b/a Power Wash of Austin at the mobile number you provide.

Messages may include, depending on your consent and relationship with us:

Responses to quote or information requests
Appointment confirmations and reminders
Scheduling and arrival notifications
Service updates
Estimate, invoice, or payment-related communications
Customer service communications
Follow-up communications
Promotional or marketing messages where you have consented to receive them

Message frequency varies. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After you send STOP, we may send a final confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages from that messaging program unless you opt in again.

For assistance with SMS communications, reply HELP to a message or contact Power Wash of Austin directly at 1-512-213-6978.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Power Wash of Austin.

How We Share Information

We may disclose personal information when reasonably necessary to operate our business and provide services, including to service providers that perform functions on our behalf, such as:

Website and hosting providers
Customer relationship management providers
IntentGrid and related data, analytics, attribution, and workflow technology providers
Scheduling and field-service systems
Payment processors
Accounting and business software providers
Telecommunications, telephone, and SMS providers
Email and communications providers
Analytics and technology providers
Professional advisors, including attorneys and accountants

These service providers may access information only as reasonably necessary to perform services for us and are expected to handle the information appropriately.

For purposes of this Privacy Policy, allowing a technology service provider such as IntentGrid, our CRM provider, communications provider, hosting provider, or other processor to process information solely on our behalf is different from allowing that provider to use the information for its own independent marketing purposes.

Our service providers may process information only as reasonably necessary to provide authorized services to Power Wash of Austin, subject to applicable contractual and legal requirements.

We do not authorize IntentGrid or another service provider to use Power Wash of Austin customers' mobile numbers or SMS opt-in consent to independently market its own products or services, to market the products or services of another IntentGrid customer, or to provide SMS consent to another business.

Notwithstanding anything else in this Privacy Policy, mobile phone information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law, subpoena, court order, governmental request, or when reasonably necessary to protect our legal rights, prevent fraud, protect safety, or investigate unlawful activity.

If our business or assets are involved in a merger, acquisition, financing, reorganization, sale, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law. SMS opt-in consent will continue to be handled in accordance with applicable messaging and consent requirements.

How We Collect Information

We collect personal information by lawful and fair means and, where appropriate, with your knowledge or consent. Information may be collected when you:

Visit or use our website
Complete a contact or quote request form
Request or purchase services
Call, email, or text us
Schedule an appointment
Communicate with our employees, contractors, or representatives
Interact with our advertisements or online services
Otherwise voluntarily provide information to us

SMS Consent and Opt-In

Where SMS consent is required, we obtain consent through an appropriate opt-in process. Consent to receive SMS messages applies specifically to communications from Power Wash of Austin and is not transferred to another company for its own marketing purposes.

Where a website form includes an option to consent to SMS communications, the SMS consent option should be an affirmative choice and is not intended to be pre-selected on your behalf.

You may withdraw your consent to receive text messages at any time by replying STOP.

Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance, improve our services, and support our business operations.

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect the functionality of some portions of the website.

Data Accuracy

Personal information should be relevant to the purposes for which it is used and, to the extent reasonably necessary for those purposes, should be accurate, complete, and up-to-date.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, theft, misuse, disclosure, alteration, copying, or destruction.

However, no website, electronic communication, network, database, or storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting personal information electronically.

Consumer Privacy Rights

Depending on where you reside and which privacy laws apply to Power Wash of Austin, you may have rights relating to your personal information. These rights may include the right to:

Confirm whether we process personal information about you
Access personal information that we maintain about you
Correct inaccurate personal information
Request deletion of certain personal information
Obtain certain information in a portable format
Opt out of certain targeted advertising
Opt out of certain sales of personal information
Opt out of certain qualifying profiling activities
Appeal certain decisions concerning a privacy request where applicable law provides that right

You may submit a privacy request by contacting us through our online request form or by calling 1-512-213-6978.

We may take reasonable steps to verify your identity before fulfilling certain requests. Rights and exceptions vary depending on applicable law.

Your Privacy Choices

Subject to applicable law, you may contact us to request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Delete certain personal information
Update your communication preferences
Stop certain marketing communications

To stop SMS/text messages, reply STOP to the applicable message.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party services that we do not control. We encourage you to review the privacy policies of those services.

Children's Privacy

Our services are intended for adults and are not directed toward children under 13. We do not knowingly seek to collect personal information directly from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, legal requirements, or other circumstances. When we make changes, we may update the "Last Updated" date shown above.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or our SMS messaging practices, please contact:

Fervy International, LLC d/b/a Power Wash of Austin

Phone: 1-512-213-6978

Online: Contact Us

To learn more about our privacy practices, please call 1-512-213-6978 or complete our online request form.